Success at delivering customer value rests on how well a company's entire supply chain performs against competitors' supply chains.

Question

Quizplus · Accepted Answer

The statement is true. A company's supply chain includes all the activities involved in delivering a product or service to the customer, from sourcing raw materials to delivering the final product. For a company to deliver customer value consistently, it needs to ensure that all the processes in the supply chain are optimized to meet customer needs. Comparing the supply chain performance with that of competitors is essential to identify areas of improvement and gain a competitive advantage in the market.

Success at Delivering Customer Value Rests on How Well a Company's