The CEO of Star Group is implementing changes to the company that will be difficult for the employees. The best approach to managing resistance to change would be to ________ the staff about the upcoming changes, before they occur, and to ________ the nature of the change and its logic.
A) learn from; harmonize
B) educate; minimize
C) educate; communicate
D) vaguely communicate to; not mention
E) freeze; refreeze

Question

Quizplus · Accepted Answer

The best approach to managing resistance to change is to educate the staff about the upcoming changes, before they occur, and to communicate the nature of the change and its logic. This will help employees understand the reasons for change and how it will affect the company, as well as help them prepare for the changes that are coming. This approach will minimize resistance and make the transition smoother.

The CEO of Star Group Is Implementing Changes to the Company