Tish, Eastern Division manager, knows that the upcoming year's budget and planning process will be a challenge. For the first time in ten years, the company is changing its budgeting, salary administration, and marketing approach, and a major reorganization will be involved. She expects the managers and staff to resist the planned changes. How might she influence her managers to accept and publicly support the changes?
A) Involve her managers in design and implementation of the budget and planning process.
B) Centralize authority and limit empowerment during the changes.
C) Lay down the law, reminding her managers of who is boss.
D) Remind her managers that she will not have patience or understanding with staff affected by the changes.
E) Withhold information from her managers regarding the nature and logic associated with the changes.

Question

Quizplus · Accepted Answer

By involving her managers in the design and implementation of the budget and planning process, Tish can ensure that they understand the rationale behind the changes and have ownership in the process. This can increase their willingness to support and promote the changes to their staff. Centralizing authority or laying down the law can create resistance and resentment among managers and staff, while withholding information can lead to confusion and mistrust.

Tish, Eastern Division Manager, Knows That the Upcoming Year's Budget