When a control system prompts employees to do only tasks required in their formal job descriptions, it causes
A) excessive subordination.
B) tactical behaviors.
C) rigid bureaucratic behaviors.
D) resistance to supervision.
E) resistance to change.

Question

Quizplus · Accepted Answer

A control system that prompts employees to do only tasks required in their formal job descriptions creates a rigid bureaucratic behavior where employees are not willing to go beyond their job descriptions and take any initiative or be flexible in their duties. This can limit creativity and innovation and may prevent employees from addressing issues or challenges that fall outside their job descriptions.

When a Control System Prompts Employees to Do Only Tasks