"The new phones are really high-tech, but they are also very complicated to use," said Belinda, administrative manager for Wellman Enterprises. "I will schedule several training workshops that the staff can attend, and I will teach them how to use the phones." The bureaucratic control that Belinda will use is ________ control.
A) feedback
B) feedforward
C) concurrent
D) market
E) clan

Question

Quizplus · Accepted Answer

Feedforward control involves taking proactive measures to prevent problems before they occur. By scheduling training workshops, Belinda is implementing a feedforward control to ensure that staff are prepared to use the new phones effectively.

"The New Phones Are Really High-Tech, but They Are Also