Aryana's manager, Albert, told her not to share an e-mail with anyone because of its proprietary information, but another manager, Nicholas, asked her to forward it to him, saying that Albert approved. Without asking for a written request, Aryana forwarded the e-mail to Nicholas. When Albert found out, he said Aryana was guilty of being insubordinate, refusing to believe her story. What was the disadvantage of the oral communication between Aryana and Nicholas?
A) Oral communication can lead to spontaneous emotional outbursts.
B) The receiver of oral communication cannot sense the sender's sincerity.
C) Oral communication allows no scope for a permanent record of the message.
D) The receiver of oral communication has too much time to think about the message.
E) Oral communication provides no scope for direct and immediate feedback.

Question

Quizplus · Accepted Answer

The oral communication between Aryana and Nicholas did not leave any permanent record of the message, and this led to a lack of evidence that Albert had approved of Nicholas receiving the e-mail. If the request had been made in writing, Aryana would have had proof that she was following approved procedures.

Aryana's Manager, Albert, Told Her Not to Share an E-Mail