Edward had tossed and turned all night, sleeping poorly, worrying about his production management responsibilities. Now, in this morning's meeting with Tanya, his best worker, he can barely stay awake, much less pay attention to what she is saying. The communication process is being hampered by
A) noise.
B) ambiguity.
C) perceptual bias.
D) a language barrier.
E) an attitudinal barrier.

Question

Quizplus · Accepted Answer

Noise in the communication process refers to any external factor that disrupts the effective exchange of messages between sender and receiver. In this scenario, Edward's lack of sleep and inability to stay awake act as physical noise, hindering his ability to effectively listen and respond to Tanya.

Edward Had Tossed and Turned All Night, Sleeping Poorly, Worrying