"Don," said Sasha, production manager, "You were an hour late to work today, the third time in six weeks. I counseled you about this problem the previous two times. With this third infraction, I am putting you on formal performance probation, effective immediately. Please read this memo from me to you, with a copy to Human Resources, outlining my expectations of you regarding punctuality, and the outcomes if you are able to meet these expectations or not." The memo is an example of ________ communication.
A) formal
B) upward
C) horizontal
D) filtered
E) perceptive

Question

Quizplus · Accepted Answer

The memo is an example of formal communication because it is a written document outlining the expectations and consequences related to Don's performance. It is an official communication from Sasha, the production manager, to Don, and has been copied to the Human Resources department. Formal communication follows a structured and predetermined path and is typically used for important messages that need to be documented for legal or record-keeping purposes.

"Don," Said Sasha, Production Manager, "You Were an Hour Late