"We're finally there!" thought Maritza, division manager for LexCorp. "It's taken over a year, but my marketing team has finally gelled. The team members not only work very effectively together, they enjoy working together. And, just as importantly, they ________. Therefore, their performance, based on our numbers, is better than the performance of any other team in the company."
A) are accountable only to me
B) establish high-performance norms for the team
C) seek many new members for the team
D) set high levels of groupthink for the team
E) never disagree

Question

Quizplus · Accepted Answer

The sentence states that the team has established "high-performance norms," which suggests that they have set high standards for themselves and hold each other accountable to those standards. This is a hallmark of effective teams. Therefore, B is the best choice. A, C, D, and E are all incorrect based on the information provided.

"We're Finally There!" Thought Maritza, Division Manager for LexCorp