Nikki reflected on last year's one goal that she established for her department-to achieve $1 million in profit. And she required all staff members to establish this same personal goal-and only this goal-for themselves. Looking back a year later, Nikki realized that her dogged pursuit of a "number" caused her department to fall a year behind in training and new business development. Nikki knows that this focus on one dimension of her business cannot be repeated. For the coming year, she must not establish a ________ goal.

Question

Quizplus · Accepted Answer

Nikki's experience shows that focusing solely on a single productivity goal (achieving $1 million in profit) led to negative consequences in other areas of her department, such as training and new business development. This indicates that a more balanced or multifaceted approach to goal setting is needed, rather than concentrating on a single aspect of productivity.

Nikki Reflected on Last Year's One Goal That She Established