In Herzberg's two-factor theory, ________ are characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied.

Question

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Hygiene factors, also known as maintenance factors, can cause dissatisfaction if they are inadequate. These factors are related to the work environment and include factors such as pay, working conditions, job security, company policies, and supervision. However, the presence of these factors alone does not necessarily lead to motivation or satisfaction.

In Herzberg's Two-Factor Theory, ________ Are Characteristics of the Workplace