Mason, a front-line manager, confided in his peer, "The marketplace has been a disaster for the past two years. And our numbers reflect that. Employee morale is horrible, and I feel as if the company is surviving day to day. ________ is lacking, and our executive management really needs to step up and develop one."

Question

Quizplus · Accepted Answer

The best choice to fill in the blank is "A clear vision." Mason is expressing that the company lacks direction and leadership from the top. A clear vision can provide guidance and focus for employees, improve morale, and help the company create a plan to improve its performance in the marketplace. Choice A, B, D, and E are not as relevant to the issues Mason is describing.

Mason, a Front-Line Manager, Confided in His Peer, "The Marketplace