Will Haroldson, plant manager, directed his top production engineer, Jaime Mendez, to sign up for an upcoming statistical quality workshop. Will said, "I've long been a student of total quality management. I've decided to introduce a statistical approach called ________ into our production process to analyze the causes of product defects, so that we can then eliminate those defects."

Question

Quizplus · Accepted Answer

Six Sigma is a statistical approach used in quality management to minimize the defects in manufacturing and business processes. It involves collecting and analyzing data to identify the root causes of defects and then implementing techniques to reduce or eliminate them. Therefore, it is the best choice for Haroldson's objective of analyzing causes of defects and eliminating them in the production process.

Will Haroldson, Plant Manager, Directed His Top Production Engineer, Jaime