Jim's manager and mentor, Naomi, helped Jim develop his first business plan. Naomi said, "Jim, one of the most powerful tools that you can use in developing a strategic plan for your division is to analyze the external environment and your internal resources. I will help you formulate this strategy by using a technique called

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SWOT analysis is a technique used to analyze the external environment (opportunities and threats) and internal resources (strengths and weaknesses) of an organization. This analysis helps in formulating a strategic plan and identifying areas of improvement or potential opportunities for growth. The other options - BCG matrix, benchmarking, diversification, and vertical integration - are all strategies that can be used once the SWOT analysis is done, but they do not provide a comprehensive analysis of the external and internal factors affecting the organization.

Jim's Manager and Mentor, Naomi, Helped Jim Develop His First