Steve, long-term and successful sales professional for Durham Inc., has gained a vast degree of competitive intelligence in his 25 years with Durham. He walked into his manager's office and said, "David, for family reasons, I need to move out of state. Therefore, I've accepted a position with a competitor. I'm submitting my two weeks' notice. This isn't personal; you've been a great friend." David replied, "Steve, I'm sorry to hear this. I will truly miss you and your contributions. However, your two weeks' notice will not be required. I will walk with you to human resources right now to process your resignation, and then we will escort you to the door." David's rather terse response was intended to quickly remove Steve from Durham's premises. Why?
A) David wanted to help Steve move quickly and wanted him to become successful in his new position, even though he would be a competitor soon.
B) Steve was an average performer and David wanted to process the resignation quickly to hire a more qualified person.
C) It is evident that David does not like Steve.
D) Steve has lost his competitive intelligence and needs to be removed quickly.
E) David wants to ensure that a soon-to-be competitor will not have ongoing access to Durham's competitive intelligence and staff through Steve.
Correct Answer:
Verified
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