John, a floor manager in an automotive parts manufacturing plant, noted that production declined by 20 percent during a 6-month period. In an effort to understand why, John moved his office to the manufacturing floor and began periodic floor "walks" over a 3-month observation period. No changes were made to personnel or to production methods during this time. After the observation period, John re-examined production figures and noted that they were at an all-time high. The sharp upturn in production was most likely due to the

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where individuals modify their behavior or performance when they know they are being observed. In this case, John's presence and observations likely had a positive effect on the workers' motivation and productivity, leading to the sharp increase in production. The other choices are not applicable in this scenario.

John, a Floor Manager in an Automotive Parts Manufacturing Plant