"Simon, I'd like you to first report your coworker's misbehavior to your immediate supervisor, not me, your division manager. I trust that the two of you can resolve the matter," said Bob Taylor. "If not, your supervisor will raise the matter with me. We follow what is called a bureaucracy approach to management, and we use the chain of command because
A) decision making in a bureaucracy is always the most rapid."
B) the supervisor does not need to be involved in solving problems in his/her work unit."
C) flexibility is always important."
D) efficiency and success are realized by following the rules in a routine and unbiased manner."
E) a bureaucracy is always the most appropriate model for an organization."

Question

Quizplus · Accepted Answer

The statement "efficiency and success are realized by following the rules in a routine and unbiased manner" reflects the key characteristic of a bureaucracy approach to management. It emphasizes following a clear chain of command, established rules and procedures, and impartial decision-making. This approach aims to achieve efficiency and effectiveness in the organization's operations. Therefore, the best answer is D. Choices A, B, C, and E do not accurately reflect the key features of a bureaucracy approach to management.

"Simon, I'd Like You to First Report Your Coworker's Misbehavior