The senior managers at Rightwell Studios Inc. recognized a lack of employee enthusiasm about the new website. There was a fair amount of infighting and accusations of who was responsible for the layout, given that the firm is considered to be highly competent in design and production. Millie, a manager, got the team together and engaged them in a lively discussion to determine how to change the website so that it reflected more of Rightwell's unique design ability. As the meeting wound down, each team member volunteered to take on a part of the project to fix the site. The ability to identify this problem and resolve it is an effective use of ________ skills.
A) conceptual and decision
B) informational
C) technical
D) professional
E) negotiation

Question

Quizplus · Accepted Answer

The ability to recognize a problem and engage others in finding a solution requires conceptual and decision-making skills. These skills involve analyzing situations, identifying problems, developing and considering alternatives, making choices, and taking action. Millie used these skills to bring the team together, initiate a discussion, and ultimately come up with a plan to improve the website.

The Senior Managers at Rightwell Studios Inc