Springfield National Bank organizes its loan operations based on the market served,such as consumer,small business,and non-profit organizations.Departmentalization based on ________ allows Springfield to better serve borrowers with different needs.

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Springfield National Bank organizes its loan operations based on the market served, such as consumer, small business, and non-profit organizations. This indicates that the bank has departmentalized based on customer needs or market served. Option A) Geography would be suitable if the bank had organized its loan operations based on location. Option C) function would be relevant if the bank had organized its loan operations based on different functions like underwriting, documentation, etc., and Option D) process would be relevant if the bank had organized its loan operations based on different processes. Therefore, option B) Customer is the correct answer.

Springfield National Bank Organizes Its Loan Operations Based on the Market