Sarah has been working for a small sheet metal shop for a few weeks.Tom and Bill are the two foremen that supervise activities in the shop.Both Tom and Bill give Sarah orders from time to time,and the two sometimes give her conflicting instructions about what she should do.Sarah doesn't want to make either Tom or Bill mad,but she is confused and frustrated by these conflicting assignments.This type of situation represents a violation of Fayol's________ principle.
A)clarity of objective
B)unity of command
C)division of labour
D)priority of assignment

Question

Quizplus · Accepted Answer

Unity of command states that each employee should have only one supervisor to avoid conflicts in orders and confusion in instructions. In this situation, Sarah is receiving conflicting instructions from two different supervisors, which violates the unity of command principle.

Sarah Has Been Working for a Small Sheet Metal Shop