As firms make greater use of empowerment,managers will find that they:
A)will need to provide the teams with detailed instructions to give them a clear sense of direction.
B)must become more like coaches and counsellors than bosses.
C)will need to closely supervise the teams to make sure they remain focused on the goals of the organization.
D)should use the same techniques for directing employees that were used in the past.

Question

Quizplus · Accepted Answer

Empowerment involves giving employees more autonomy and control over their work. As a result, managers need to shift from a boss mentality to a coaching and counseling mentality. Managers should provide support, guidance, and feedback to help employees succeed in their roles. They should also trust their employees and allow them to make decisions on their own. Supervision is still necessary, but it should be focused on providing support rather than micromanaging. Detailed instructions are not needed as much because employees now have more autonomy and decision-making power. Using the same techniques as in the past may not be effective in an empowered work environment.

As Firms Make Greater Use of Empowerment,managers Will Find That