At ABC Motorcar Company,workers are grouped into teams.Each team is responsible for assembling an entire automobile.ABC gives teams the freedom and flexibility to decide for themselves how to divide up the work.The company keeps the workers informed about how their cars are selling,and even shows them the comments customers make about quality and performance on customer satisfaction questionnaires.ABC Motorcar Company is using a strategy of:

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ABC Motorcar Company is using job enrichment by allowing teams to have control over the assembly process and giving workers information about customer satisfaction to motivate them to create higher quality automobiles.

At ABC Motorcar Company,workers Are Grouped into Teams