Kisa is a production manager at Western Widgets,Inc. ,a manufacturing corporation that sells its products worldwide.Thanks in part to Kisa's efforts,Western Widgets has dramatically improved the quality of its products.Kisa believes that the high quality of its output will give Western Widgets a competitive edge.Kisa's view is:
A)not wrong,but it is too limited.Consumers demand high quality goods,along with competitive prices and outstanding service.
B)incorrect.The typical consumer is more interested in price than quality.
C)not exactly correct.The best strategy for market success is to develop new products quickly and get them to the market before the competition,even if quality suffers a bit.
D)correct.Producing high quality goods is the key to success in the competitive marketplace.

Question

Quizplus · Accepted Answer

While high quality products are important for success, consumers also value competitive pricing and outstanding service. Kisa's view is not wrong, but it is too limited as it does not take into account the other factors that contribute to a company's success in the marketplace.

Kisa Is a Production Manager at Western Widgets,Inc