The nurse manager conducting an in-service for staff nurses about the importance of patient-centered care will discuss which characteristics?

Question

Quizplus · Accepted Answer

Patients should be key informants, active negotiators, final decision makers, and engaged participants in evaluating treatment outcomes. They need to be actively involved in defining and updating realistic treatment goals. Patient centeredness is evidenced in a partnership characterized by mutual valuing and safeguarding of the legitimate interests of the provider and the patient in creating and managing health care decisions.
Joint decision-making is a key element. The decision-making process starts with providing each patient with enough information, tailored to his or her unique circumstances, to make an informed decision. Information should be relevant to each patient's diagnosis, treatments, and treatment options. The first question to consider is, "What essential information does this patient need to have in order to make an informed decision?" Some patients value knowing as much as possible; others want just the basic facts. Another may need to have essential information developed in steps and spread over several encounters to allow for better processing and formulation of related questions. Cultural norms can dictate levels of information and to whom the information should be given.

The Nurse Manager Conducting an In-Service for Staff Nurses About