A patient insistence on being transferred to a new facility at another hospital. The patient is demanding a second opinion stating, "They must have made a mistake." The nurse recognizes that the best communication technique to use with this patient is to do what?
A) Clarify the patient's response.
B) Reflect the patient's behavior.
C) Summarize the patient's behavior.
D) Acknowledge the patient's feelings.
Correct Answer:
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