A patient who is experiencing a crisis is admitted to a nursing unit. When entering the patient's room, the nurse should attempt to establish rapport and engage the patient by

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Patients in crisis look to health professionals to structure interactions. Introduce yourself briefly, and quickly orient the patient to the purpose of the crisis questions and how the information will be used. Patients and families experiencing a crisis state require a compassionate, flexible, but clearly directive calm approach from nurses. The patient should be placed in a quiet, lighted room with no shadows, away from the mainstream of activity. Ideally, one nurse should be the primary contact for information.

A Patient Who Is Experiencing a Crisis Is Admitted to a Nursing