The nurse is teaching an unlicensed assistive personnel (UAP) on potential approaches for dealing with difficult patients. The nurse recognizes that additional teaching is required when the UAP states
A) "I will be assertive by conveying my irritation toward the patient's behavior."
B) "I will collaborate with staff so we all use the same uniform approach when responding to the patient's demands."
C) "I will promote trust in the patient by providing immediate feedback."
D) "I will explain to the patient the limits of my role as an UAP."
Correct Answer:
Verified
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