The professional relationship goes through a developmental process characterized by overlapping yet distinct stages, which are

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The professional relationship goes through a developmental process characterized by four overlapping yet distinct stages: (1) pre-interaction, (2) orientation, (3) working phase, and (4) termination phase. The pre-interaction phase is the only phase of the relationship the patient is not part of. During the pre-interaction phase, the nurse develops the appropriate physical and interpersonal environment for an optimal relationship, in collaboration with other health professionals and significant others in the patient's life. Confidentiality, trust, and empathy are guiding principles, not phases. Listening, hearing, and feeling are communication skills. Getting details, thoughts, and answers occurs during the orientation phase.

The Professional Relationship Goes Through a Developmental Process Characterized by Overlapping