A cashier talks on her cell phone for three minutes before ringing up a customer's order. By making her customer wait to be served, the cashier has violated a:

Question

Quizplus · Accepted Answer

The cashier's behavior of talking on her cell phone before serving the customer violates a folkway, which is an informal social norm that guides everyday behavior. While it is not a major violation, it is still considered rude and impolite to keep a customer waiting while engaging in personal phone conversations. A more or taboo would refer to more serious or sacred violations of social norms, and a sanction would be a formal punishment or penalty for breaking a norm.

A Cashier Talks on Her Cell Phone for Three Minutes