Which term below best describes the approach of an organization that has a very thick manual revealing pages of rules, regulations, requirements, prohibitions, and expectations?
A) stratification
B) formalization
C) differentiation
D) specialization

Question

Quizplus · Accepted Answer

Formalization is a term used to describe the extent to which an organization has official rules, regulations, procedures, and written documentation to guide organizational behavior. An organization with a very thick manual containing rules, regulations, requirements, prohibitions, and expectations is exhibiting high formalization.

Which Term Below Best Describes the Approach of an Organization