In 2013, Oprah Winfrey, perhaps the world's richest African American woman, was visiting Switzerland. She entered a very high-end shop, where she asked to have a closer look at a purse that was in a closed cabinet. The shopkeeper said no and hinted that her customer could not afford that item. Winfrey said that she could, but the shopkeeper again refused. Winfrey left this store and publicized the incident. The store owner's inability to listen to Winfrey's request may be attributable to

Question

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The shopkeeper's behavior suggests a personal bias, potentially based on race or class, that led to them dismissing Oprah Winfrey's request to see the purse.

In 2013, Oprah Winfrey, Perhaps the World's Richest African American