John Jones has a VCR which a friend described as being of poor quality since it doesn't have a remote control.The friend is focusing on what aspect of quality?

Question

Quizplus · Accepted Answer

The friend is focusing on the feature of a remote control which is not present in John Jones' VCR. Therefore, the aspect of quality being discussed here is the absence of a certain feature, which falls under the category of product features.

John Jones Has a VCR Which a Friend Described as Being