Sam and Woody are both bartenders at a local tavern and regularly touch base to ensure each guest is served promptly.This is considered __________ communication.
A)upward
B)outward
C)horizontal
D)downward

Question

Quizplus · Accepted Answer

Horizontal communication is the exchange of information and messages between people who are at the same level of hierarchy, such as peers or colleagues. Sam and Woody, who are both bartenders at the same tavern, are at the same level in the organization and exchange information to ensure each guest is served promptly, making it an example of horizontal communication.

Sam and Woody Are Both Bartenders at a Local Tavern