Researchers Vangelisti and Crumley have identified three categories of reactions to messages that hurt,including active verbal responses,acquiescent responses and __________.
A)overemotional responses
B)counterattacks
C)self-defense
D)invulnerable responses

Question

Quizplus · Accepted Answer

Vangelisti and Crumley identified three categories of reactions to hurtful messages: active verbal responses, acquiescent responses, and invulnerable responses. Invulnerable responses involve denying or minimizing the hurt, rationalizing it, or simply not responding at all.

Researchers Vangelisti and Crumley Have Identified Three Categories of Reactions