While Danilo argues with his girlfriend,Katie,he uses profane language and raises his voice.This causes Katie's blood pressure to increase and inhibits her ability to accurately interpret Danilo's messages.Which form of communication interference is Katie experiencing?
A)selective listening
B)conversational narcissism
C)emotional noise
D)external noise

Question

Quizplus · Accepted Answer

Emotional noise is interference that is created by arousal of strong feelings during communication. In this case, Danilo's use of profanity and raised voice is causing Katie's emotional arousal, which can inhibit her ability to accurately interpret his messages.

While Danilo Argues with His Girlfriend,Katie,he Uses Profane Language and Raises