When Jeannie noticed that her friend Kam was upset,Jeannie asked her what was wrong.Although Kam reassured her that everything was okay,Jeannie noticed that Kam had a slight frown on her face and was not making eye contact.What did Jeannie do to accurately read the situation?

Question

Quizplus · Accepted Answer

Jeannie analyzed meta-messages, which are non-verbal cues or indirect messages, such as Kam's slight frown and lack of eye contact, to understand that something was wrong despite Kam's verbal assurance.

When Jeannie Noticed That Her Friend Kam Was Upset,Jeannie Asked