A fishbone diagram is a ______.
A)quantitative tallying of the numbers and types of defects
B)schematic representation of all the activities and interactions that occur in a process
C)cause-and-effect diagram
D)graphical method for evaluating whether a process is or is not in a state of statistical control
E)type of checklist

Question

Quizplus · Accepted Answer

A fishbone diagram, also known as Ishikawa diagram or cause-and-effect diagram, is a tool used to identify the possible causes of a problem by visually displaying all of the potential sources contributing to the outcome being examined. The diagram often resembles a fish's skeleton, hence the name.

A Fishbone Diagram Is a ______