The most appropriate graphical tool to identify the potential root causes of an error in a production process is a ______.
A)check list
B)Pareto chart
C)fishbone diagram
D)point-and-figure chart
E)control chart

Question

Quizplus · Accepted Answer

A fishbone diagram, also known as an Ishikawa diagram or cause-and-effect diagram, is an effective tool to help identify all potential causes of a problem in a production process. It allows for a systematic and organized approach to identifying root causes by breaking down the problem into major categories such as people, process, equipment, materials, etc. and then drilling down to identify more specific potential causes within each category. This tool is especially useful in a team setting where brainstorming and collaboration can help identify all possible causes.

The Most Appropriate Graphical Tool to Identify the Potential Root