If a caller is requesting information,you should ask if you can call him or her back if it will take you longer than ____ to retrieve it.
A) 30 seconds
B) one minute
C) three minutes
D) five minutes
Correct Answer:
Verified
Q3: When obtaining a telephone message from a
Q4: Match each "phone tone" with the message
Q5: Which calling feature allows several people in
Q6: When answering a telephone call,you should not:
A)
Q7: If a caller makes threats,you should:
A) hang
Q9: Which of the following is the most
Q10: When a patient calls with a medical
Q11: You do not need to include which
Q12: When documenting a telephone call,you should:
A) include
Q13: Match each "phone tone" with the message
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