Match each term with its definition.
-Often allows you to select a priority level,depending on the time sensitivity of the message
A) Health Insurance Portability and Accessibility Act (HIPAA)
B) Confidential Communication Preference (CCP)
C) interpreter service
D) electronic message template
E) answering service
F) patient portal
G) time zone map
H) Unusual Occurrence Report (UOR)
I) teleconferencing
J) search engines
Correct Answer:
Verified
Q16: Match each "phone tone" with the message
Q17: A phone screening manual is sometimes called
Q18: If you are speaking to a patient
Q19: If a person claiming to be a
Q20: Phone menus are designed to:
A) increase efficiency
B)
Q22: Match the term to its definition (note
Q23: On average,it takes a person how long
Q24: The HEAT technique is one way to
Q25: Match each term with its definition.
-Allows participants
Q26: The HEAT technique is one way to
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