The nurse is discussing follow-up care with a client who is being discharged. The client and his family cross their arms and state angrily that the care team's suggestions are not acceptable. Which response by the nurse is appropriate?
A)"We will leave you alone to discuss your options."
B)"We only want what's best for you."
C)"Let's discuss other options that might work well for you and your family."
D)"Perhaps you did not understand the recommendations."

Question

Quizplus · Accepted Answer

A)Major objectives of interdisciplinary collaborative practice include providing client-directed, client-centered care; improving client and family satisfaction with care; and promoting mutual respect, communication, and understanding between the client and members of the healthcare team. Of the choices listed here, the response that best supports achievement of these objectives is "Let's discuss other options that might work well for you and your family." Leaving the room might lead the client and family to feel abandoned by the healthcare team. Stating that the team "only wants what is best" sends the message that the client does not know what is best, when, in fact, a well-informed client does know what is best and should be able to make the correct choice. Suggesting that the client and family do not understand the recommendations may be interpreted as demeaning, even if it is true.
B)Major objectives of interdisciplinary collaborative practice include providing client-directed, client-centered care; improving client and family satisfaction with care; and promoting mutual respect, communication, and understanding between the client and members of the healthcare team. Of the choices listed here, the response that best supports achievement of these objectives is "Let's discuss other options that might work well for you and your family." Leaving the room might lead the client and family to feel abandoned by the healthcare team. Stating that the team "only wants what is best" sends the message that the client does not know what is best, when, in fact, a well-informed client does know what is best and should be able to make the correct choice. Suggesting that the client and family do not understand the recommendations may be interpreted as demeaning, even if it is true.
C)Major objectives of interdisciplinary collaborative practice include providing client-directed, client-centered care; improving client and family satisfaction with care; and promoting mutual respect, communication, and understanding between the client and members of the healthcare team. Of the choices listed here, the response that best supports achievement of these objectives is "Let's discuss other options that might work well for you and your family." Leaving the room might lead the client and family to feel abandoned by the healthcare team. Stating that the team "only wants what is best" sends the message that the client does not know what is best, when, in fact, a well-informed client does know what is best and should be able to make the correct choice. Suggesting that the client and family do not understand the recommendations may be interpreted as demeaning, even if it is true.
D)Major objectives of interdisciplinary collaborative practice include providing client-directed, client-centered care; improving client and family satisfaction with care; and promoting mutual respect, communication, and understanding between the client and members of the healthcare team. Of the choices listed here, the response that best supports achievement of these objectives is "Let's discuss other options that might work well for you and your family." Leaving the room might lead the client and family to feel abandoned by the healthcare team. Stating that the team "only wants what is best" sends the message that the client does not know what is best, when, in fact, a well-informed client does know what is best and should be able to make the correct choice. Suggesting that the client and family do not understand the recommendations may be interpreted as demeaning, even if it is true.

The Nurse Is Discussing Follow-Up Care with a Client Who