The nurse is teaching techniques to improve communication skills to a family with a member with schizophrenia. Which techniques should be included? Select all that apply.
A)Use active listening.
B)Making positive, specific requests for change.
C)Use "I" language to express feelings.
D)Encourage client to communicate with only family.
E)Use "you" statements to point out negative behavior.

Question

Quizplus · Accepted Answer

A)Increasing communication in a safe setting with family and friends helps to stimulate both self-confidence and the fostering of important relationships. Use "I" language to express positive feelings (e.g., "I am happy when you decide to sit down for dinner with us"). Engage in active listening (e.g., asking questions and nodding in agreement when another person speaks). Make positive, specific requests for change that are linked to emotions (e.g., "I would really like it if you could play a game with us tonight"). Express negative feelings with "I" rather than "you" language (e.g., saying "I'm worried that you may not be getting enough sleep" instead of "You never get enough sleep at night").
B)Increasing communication in a safe setting with family and friends helps to stimulate both self-confidence and the fostering of important relationships. Use "I" language to express positive feelings (e.g., "I am happy when you decide to sit down for dinner with us"). Engage in active listening (e.g., asking questions and nodding in agreement when another person speaks). Make positive, specific requests for change that are linked to emotions (e.g., "I would really like it if you could play a game with us tonight"). Express negative feelings with "I" rather than "you" language (e.g., saying "I'm worried that you may not be getting enough sleep" instead of "You never get enough sleep at night").
C)Increasing communication in a safe setting with family and friends helps to stimulate both self-confidence and the fostering of important relationships. Use "I" language to express positive feelings (e.g., "I am happy when you decide to sit down for dinner with us"). Engage in active listening (e.g., asking questions and nodding in agreement when another person speaks). Make positive, specific requests for change that are linked to emotions (e.g., "I would really like it if you could play a game with us tonight"). Express negative feelings with "I" rather than "you" language (e.g., saying "I'm worried that you may not be getting enough sleep" instead of "You never get enough sleep at night").
D)Increasing communication in a safe setting with family and friends helps to stimulate both self-confidence and the fostering of important relationships. Use "I" language to express positive feelings (e.g., "I am happy when you decide to sit down for dinner with us"). Engage in active listening (e.g., asking questions and nodding in agreement when another person speaks). Make positive, specific requests for change that are linked to emotions (e.g., "I would really like it if you could play a game with us tonight"). Express negative feelings with "I" rather than "you" language (e.g., saying "I'm worried that you may not be getting enough sleep" instead of "You never get enough sleep at night").
E)Increasing communication in a safe setting with family and friends helps to stimulate both self-confidence and the fostering of important relationships. Use "I" language to express positive feelings (e.g., "I am happy when you decide to sit down for dinner with us"). Engage in active listening (e.g., asking questions and nodding in agreement when another person speaks). Make positive, specific requests for change that are linked to emotions (e.g., "I would really like it if you could play a game with us tonight"). Express negative feelings with "I" rather than "you" language (e.g., saying "I'm worried that you may not be getting enough sleep" instead of "You never get enough sleep at night").

The Nurse Is Teaching Techniques to Improve Communication Skills to a Family