The last step in network problem resolution is _______.
A) Documenting findings, actions, and results
B) Calling tier 1 support to close the problem ticket
C) Checking with the user to make sure the problem has not occurred again
D) Duplicating the problem resolution on an identical machine

Question

Quizplus · Accepted Answer

Documenting findings, actions, and results is crucial for future reference and helps in resolving similar issues more efficiently. It serves as a knowledge base for the support team and is considered the last step in problem resolution.

The Last Step in Network Problem Resolution Is _______