In the context of quality function deployment, one of the first steps to build the House of Quality is to:
A) advertise, market, and offer the product to customers.
B) evaluate the marketplace.
C) identify the technical features of the design of the product.
D) conduct prototype testing.

Question

Quizplus · Accepted Answer

One of the first steps in building the House of Quality is identifying the technical features of the design of the product. This involves breaking down the customer needs into specific technical characteristics that can be measured and improved upon in the design phase. This information is then used to create the technical matrix of the House of Quality, which serves as a tool for designing a product that meets the needs and wants of the customer. Therefore, option C is the correct choice.

In the Context of Quality Function Deployment, One of the First