Eric is admitted to a hospital to undergo a surgery for hernia.He is unable to discern the expertise of his surgeon before the surgery nor evaluate the quality of the service after the surgery.In this case,the expertise of Eric's surgeon is an example of a(n)_____ attribute.
A) search
B) experience
C) credence
D) variant

Question

Quizplus · Accepted Answer

Credence attributes are qualities that cannot be evaluated by the consumer even after the service is performed, such as the expertise of a surgeon.

Eric Is Admitted to a Hospital to Undergo a Surgery