Measures of__________focus on an organization's people and infrastructure.
A) goods and service design flexibility
B) customer and market
C) service quality
D) innovation and learning

Question

Quizplus · Accepted Answer

Measures of innovation and learning typically focus on an organization's people and infrastructure, including factors such as employee training and development, knowledge management, and technology investments. The other options listed focus on different aspects of the organization, such as the design of goods and services, customer satisfaction, and service quality.

Measures Of__________focus on an Organization's People and Infrastructure