Which of the following is not one of the components of a control system?
A) A performance standard or goal
B) A means of measuring actual performance
C) Customer feedback forms and the service people who process and address them
D) Comparison of actual performance with the standard to form the basis for corrective action

Question

Quizplus · Accepted Answer

Customer feedback forms and the service people who process and address them are not typically considered a core component of a control system, which generally includes setting standards, measuring performance, and comparing performance to standards for corrective action.

Which of the Following Is Not One of the Components