__________is a business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers, resulting in a clear financial return for the organization.
A) Six Sigma
B) The GAP model
C) Poka-yoke
D) A kaizen event

Question

Quizplus · Accepted Answer

Six Sigma is a business improvement methodology that aims to improve the quality of outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and service processes. It focuses on critical-to-quality (CTQ) factors that are most important to customers and uses statistical methods to measure and analyze process performance. Six Sigma projects typically result in significant financial savings for organizations that implement them.

__________Is a Business Improvement Approach That Seeks to Find and Eliminate