Sarah,a manager at a large company,is generally unhappy with her job.She often smiles and appears cheerful even though she is feeling intense frustration and anger.She is regulating her emotions through what method?

Question

Quizplus · Accepted Answer

Surface acting involves modifying one's external expressions without changing the internal feelings. Sarah is displaying a cheerful exterior while feeling frustrated and angry internally, which aligns with the definition of surface acting.

Sarah,a Manager at a Large Company,is Generally Unhappy with Her