A social media manager refers to the process of monitoring and responding to what is being said about a company, individual, product, or brand.

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A social media manager is a person or role within a company responsible for creating, managing, and growing the company's presence on social media platforms, which includes but is not limited to the tasks described. The process of monitoring and responding to what is being said about a company, individual, product, or brand is more accurately referred to as social media monitoring or online reputation management.

A Social Media Manager Refers to the Process of Monitoring